Shipping & Returns
We offer Free Shipping for all orders within US.
Your order will be pack&ship within 1-2 business days.
The transit and delivery time varies based on shipping address. In general, order will be delivered in 3-7 business days.
(The shipping time will be longer during holidays. Hope you understand.)
In an unlikely event that your order is lost or damaged in transit, it is eligible for full refund or replacement. We ship to US address ONLY.
We hope you love everything you order, but in case you don’t, you may return any product purchased on moonseasleep.com within 30 days from the date of shipment for a full refund. The returns must be in original packaging, unused (unworn, unwashed, unaltered). Original shipping charges and gift wrapping are non-refundable. Along with the returned item(s), include your name, email address and order number.
We do not accept returns for items not purchased on moonseasleep.com. If you purchased a Moonsea product from anywhere other than springspirit.co.uk or moonseasleep.com, please reference the return policy of the company you purchased it from.
Contact us: email@example.com. Returns are processed within 1-2 business day of receipt and refunds issued to your original method of payment.
After 30 days from the date of shipment, we’ll gladly consider any items for return that are defective due to a manufacturing defect.
To serve you most efficiently, we do not offer merchandise exchanges. To ensure you get the product you need, simply place a new order. As soon as we receive your return, we’ll refund your original method of payment.